Abstract
본 연구는 직무스트레스 분야에서 가장 널리 연구 된 직무요구-통제 모형을 팀 수준으로 확대하여 개인 수준에서의 직무요구와 직무스트레스간의 관계를 재검증 하고, 이 관계를 조절하는 사회적 지지를 팀의 풍토로서 정의하여 팀 수준의 조절효과를 검증하는데 목적이 있다. 자료는 다양한 성격의 19개 조직의 34개 팀에서 수집하였으며 분석 결과, 개인 수준에서 직무요구가 직무스트레스를 유의하게 예측하였으며, 팀의 관계중시풍토는 직무요구와 직무스트레스간의 관계를 조절하는 것으로 나타났다. 또한 팀의 관계중시풍토는 리더의 개인배려행동과 유의하게 관련되었다. 마지막으로 본 연구의 제한점과 시사점 그리고 미래 연구에 대해 논의하였다. The Demand-Control model has been one of the most popular theoretical models to explain job stress. This study extends the Demand-Control model to the team level and examines the relationship between job demand and job stress to tests the moderating effect of the `team relationship climate' on the relationship between job demand and job stress. Data were collected from 34 teams across 19 organizations and analyzed using HLM. The results showed that job demand was significantly related to job stress. Based on the team level analysis, the team relationship climate was found to moderate the relationship between job demand and job stress. In addition, the consideration behavior by the leader was significantly correlated with the team relationship climate. Finally the theoretical and practical implications and limitations of this study were discussed.
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