Abstract
More recently, firms have been relying on enterprise systems such as enterprise resource planning (ERP) to integrate, automate, and support business strategy and operations. However, an uncertain environment requires of firms to continuously adapt their ERP systems to meet changing business requirements at the post-implementation stage. What opportunities can contribute to the adaptation of ERP after implementation (PIA), deserve further research. Based on the concept of dynamic capabilities, we assume that dynamic IT capabilities for ERP, namely IT probing, IT training, IT integration, and IT coordination capabilities, can drive the ERP-PIA. In this article, we conceptualize ERP-PIA as the degree to which a firm implements a post-implementation ERP change to meet changing business requirements, which includes functional upgrades or continual improvement of said ERP (Frohlich & Dixon, 1999; Khoo et al., 2011; Oseni et al, 2017). This ERP update and enhancement should (1) provide new functionality or (2) enhance existing functionality to ensure that the system meets business requirements (Khoo et al., 2011; Oseni et al., 2017).
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