국내 경영혁신 활동의 핵심 성공요인 문헌 연구 - 6시그마, TQM, 린 6시그마, ERP, TPM, BPR, Project Management, System Engineering 중심으로 -

Abstract

Purpose Existing precedent studies include success factors of individual management innovation activities constantly. However, those studies have limitations about the common key success factors of individual management innovation activities. Methods For this study, we investigate the key success factors using literature research of the most typical management innovation activities adopted and implemented by many companies in Korea, such as 6sigma, TQM, Lean 6sigma, ERP, TPM, BPR, Project Management, System Engineering. Factors emerging repeatedly was combined into common factors and inherent factors that are necessary for the success of individual management innovation activities are designated to essential factors. Results ‘Essential factors for Six Sigma’consist of 5 items. Black belt operating system, personnel management system linkage, the correct management of the data, perform improvement projects associated with financial performance financial result, linked to financial performance improvement project, project progress management. ‘Essential factors of TQM’ are arranged 4 items. Quality team’s independence and role, goal-setting, Quality Information System, corporate’s philosophy of quality first. ‘Essential factors of Lean Six Sigma’are the selection of value stream which is based on the customer needs and the value creation and identify the project based on the selected value in the company. ‘Essential factors of ERP’are investigated 6 items. Ongoing system maintenance and upgrades, the measurement and support of user satisfaction, the operating systems and the policies for the maintenance, IT infrastructure, change adaption condition monitoring, focusing on improving business performance. ‘Essential factors for TPM’are arranged 4 items. Motivated and energetic Bottom-Up, CEO’s recognition of the importance facility management, long-term perspective of necessity and ongoing patience. ‘Essential factors for BPR’are the pursuit of change process and the staff’s sense of crisis management. ‘Essential factors for Project Management’are the strategy that reduce the risk management skills through risk management and the understanding and organized management for the project participant’s needs. ‘Essential factors for System Engineering’consist of 2 items. The first is the design for the best balanced system with pre-analysis about the compromise the cost, schedule and the performance. The second is the analysis of large problem into small problems which can solved. We have found the solution considering components of the interface through the systematic perspective. Conclusion Common factors and essential factors presented in this study will properly help to introduce the individual management innovation activities for the each business sector and implement management innovation. After this study, new literature research that reflect new studies should accomplish steadily. Key words: Management Innovation, Success Factor