포용적 리더십이 중장년층 구성원의 내면화된 수치심에 미치는 영향

Abstract

Middle-aged members experience high psychological anxiety or are alienated from the organization due to rapid changes in the business environment and job insecurity, reduced work and roles, age discrimination, and forced retirement. The anxiety of middle-aged members appears as internalized shame, showing a cynical attitude toward the organization, and has the potential to spread negative emotions to individuals and organizations. In addition, middle-aged members are an area of interest in research in that they have know-how and performance resources through their careers. This study focused on the internalized shame of middle-aged members, and to confirm the psychological mechanisms that alleviate it, the direct effect of inclusive leadership, the controlled role of leader trust and perceived organizational support were verified. The survey was conducted twice by separating the measurement period of the survey from 455 office workers working in various industries. As a result of the study, first, inclusive leadership was found to reduce the internalized shame of middle-aged members. Second, it was found that inclusive leadership was regulated by leader trust and alleviated internalized shame. Third, inclusive leadership was found to alleviate internalized shame as a controlled moderating effect of leader trust and perceived organizational support. Focusing on the status, emotions, and characteristics of middle-aged members, this study deeply verified the relationship between variables, presented theoretical and practical implications, and presented future research tasks and limitations based on the research results.