Abstract

The aim of this article is to explore the important role and the emotional intelligence impact on the working environment including summarized research in theoretical terms and transition to practical terms in selected Bulgarian organizations. The adopted approach in this article initially covers the relationship between emotions and emotional intelligence, opportunities for increasing emotional intelligence (ways, techniques), emotional intelligence impact on the working environment. On this basis, an empirical research has been done in five Bulgarian business organizations that are successful and have earned high achievements in human resource management. The research provides evidence of a strong emotional intelligence influence on the working environment. It describes the state of the working environment from the standpoint of the emotional intelligence state of the respondents included in it.

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