Abstract
The purpose of this study is to investigate the relationship between job stress, turnover intention and customer orientation according to the presence of regular participation in private security guards. To this end, data were collected from 202 employees working at private security companies located in Gyeonggi-do and Chungnam provinces. The following conclusions were drawn.BR First, the job stress of private security guards had an effect on turnover intention and customer orientation.BR Second, structural variables, intrinsic variables, and turnover intention of job stress were low in the regular participation group of private security officers.BR In conclusion, the regular participation of private security officers can lower the job stress level and affect the turnover intention, thereby reducing the turnover rate.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
