Причины социально-трудовых конфликтов в подразделениях противопожарной службы

Abstract

The article reveals the problem of social and labor conflicts in the units of the fire service. The theoretical basis of the study was the classical postulates on the nature of social contradictions and the role of conflicts in everyday practices of the service team, proposed within the structural-functional approach by G. Simmel and R. Darendorff. The article is based on the results of the author's study of social and labor conflicts in one of the fire and rescue units of Saratov region. The paper analyzed the problems that provoke social and labor conflicts, such as: living conditions at work (poorly functioning common areas, lack of sufficient sleeping space, problems with maintaining a comfortable temperature in the rooms); unfair distribution of uniforms, means of personal consumption; poor material provision of the unit (broken equipment, insufficient provision of protective equipment); shifting responsibility for equipment repair from unit management to staffand civilian personnel, inconsistency of assignments with job duties; unfair distribution of workload; violation of safety requirements when fighting fires; ignorance of rules necessary for fire and rescue work; non-compliance with work and rest regimes; low level of discipline; personal animosity; team leadership style (yelling, disrespectful attitude, rudeness of the superiors towards the subordinates); psychological incompatibility in the guardhouse; constant stressful situations in the workplace; different perceptions of their work on the part of young and middle-aged and older staff; the nature of the staff; the use of property and equipment by other units in fire and rescue work (breakage, loss). In the course of the questionnaire survey and the results of the interview the author found out the main reasons of the conflict situations inside the guard-house, marked the problem areas potentially able to raise the latent situation of dissatisfaction of the personnel to the level of open conflict.