РОЗРОБКА ПРОЦЕДУРИ КЕРУВАННЯ ПСИХОСОЦІАЛЬНИМИ РИЗИКАМИ НА ПРОМИСЛОВИХ ПІДПРИЄМСТВАХ

Abstract

Purpose. Development of the process of managing psychosocial risks in the conditions of an industrial enterprise based on the ISO 45003:2021 standard in the occupational health and safety management system. Methodology. Using a systematic approach, which is a form of superimposition of the theory of cognition and dialectics, to study the processes taking place in the management systems of occupational safety and health of employees, a method for assessing psychosocial risk has been developed, which includes three main stages: preparation (selection, clarification of questionnaires letters that take into account the specifics of a specific organization), collection of information on the relationship between work and mental health and analysis of data on psychosocial risks and well-being. Research results. The "Bowtie" method for assessing psychosocial risks has been improved, which differs from the known one by taking into account the set of interconnected elements that represent the output (measures to reduce the severity of the consequences and improve the health of the employee), input (dangers) and related with the internal and external environment (dangerous psychosocial factors that increase the probability of the occurrence of a dangerous event - experiencing stress), feedback (employee's state of health). The proposed method of managing psychosocial risks, which involves eight main steps: researching the external and internal environment, drawing up a questionnaire to determine the influential dangerous psychosocial factors, conducting an assessment of psychosocial risks, clarifying assessments based on the level of individual health of employees, developing preventive measures to reduce the severity of the consequences and the recovery of workers' health, documenting the risk assessment and verifying the level of risk after the introduction of preventive measures. An assessment of the psychosocial risks of the compressor plant operator has been carried out, thirteen stressors that affect the activity of workers have been identified, and the preventive measures to reduce the stress level have also been proposed. Scientific novelty. The relationship between stressful factors and the reaction of employees, taking into account individual characteristics, is shown, which is taken into account when assessing the level of stress in the fourth step to refine the evaluation indicators. Practical significance. A questionnaire which presents five groups of dangerous factors, namely: aspects of work organization, social factors, working environment, equipment, dangerous tasks with suggestions of specific factors inherent in the workflow, has been developed.