단기 임시종사자의 안전사고 원인 인식에 대한 요인구조 연구

Abstract

Theme parks in South Korea are classified as amusement facility businesses and correspond to the service industry along with wholesale, retail, and lodging industries. Theme park has a labor-intensive structure with many temporary workers working, leading to various accidents including minor accidents. Company A, a large theme park in Gyeonggi Province, has more than 4.8 million guests annually, and the number of temporary workers exceeds about 2,000 per day during the peak season from April to October. Therefore, this study aims to find an effective approach to prevent safety accidents at work for the temporary workers in the theme park. In this study, the cause of safety accidents was composed of the contents of a survey through interviews with 17 department heads belonging to large theme parks A and review of previous studies. A survey was conducted on 370 temporary workers belonging to Company A from December 1st to December 20th, and statistical analysis was conducted using the SPSS program for the collected data. As a result of the study, the validity and reliability of the questionnaire items were found to be good, and 26 questionnaire items were composed of five factor structures: facilities, education, communication, psychology, and regulation/policy. It was confirmed that temporary workers have the highest awareness of regulatory/policy factors among the five factor structures. Next, education, communication, psychology, and facilities were in order. The results of this study are meaningful in confirming the hypothetical factor structure of the cause of safety accidents of temporary workers and confirming that there are relative differences in the recognition of importance by factor. It is believed that establishing a safety management system by focusing on factors that temporary workers perceive as important will be effective in preventing theme park safety accidents. Future research is expected to help prevent theme park industrial accidents if we investigate how the perception of the cause of safety accidents derived through this study differs from regular workers.