Abstract
Dispatching rule plays an important role in a hybrid flow shop. Finding the appropriate dispatching rule becomes more challenging when there are multiple criteria, uncertain demands, and dynamic manufacturing environment. Using a single dispatching rule for the whole shop or a set of rules based on a single criterion is not sufficient. Therefore, a multi-criteria decision making technique using 'the order preference by similarity to ideal solution' (TOPSIS) and 'analytic hierarchy process' (AHP) is presented. The proposed technique is aimed to find the most suitable set of dispatching rules under different manufacturing scenarios. A simulation based case study on a PCB manufacturing process is presented to illustrate the procedure and effectiveness of the proposed methodology.
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