Abstract

The article examines issues relevant to Ukraine regarding the specifics of providing social services to vulnerable categories of the population under martial law. The purpose of the article is to determine the priority of social problems of vulnerable categories of the population of Ukraine during the period of martial law and to develop measures to solve them under the conditions of the available resources and capabilities of the state. The article uses general scientific research methods, in particular, abstract-logical research methods to determine the main concepts of the article's issues; a sociological survey to investigate the priority of social needs of vulnerable categories of the population; synthesis and comparison to compare the priority of social needs of respondents from different categories of the population; generalization method for formulating research conclusions and proposals. The work carried out a sociological study of the priority of social needs of forcibly displaced persons, military personnel, war veterans and pensioners, on the basis of which it was concluded that social needs according to the level of priority are determined by the level of decline in the following order: provision of housing, quality medical care, food, work and quality social services. According to this gradation of social problems of vulnerable categories of the population, the work proposes to expand the list of social services provided online by introducing special chatbots and operators to advise and inform citizens; create conditions for the construction of temporary and capital modular towns; introduce mandatory medical diagnosis of vulnerable categories of the population; to involve citizens who are registered in employment centers to provide in kind assistance and assisted living services to war veterans and the elderly; local self-government bodies to expand cooperation with international humanitarian organizations and Ukrainian volunteers for the purpose of forming food kits for lowincome persons.

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