국내 호스피탈리티 산업 근로실태 분석 : 고용형태에 따른 차이를 중심으로

Abstract

This study analyzed the employment status of the hospitality industry, and the results of this study suggest its implications as follows. First, the hospitality industry has traditionally been recognized as having little decent jobs while showing a relatively low level of job security, which can be translated as providing poor jobs. In this regard, more consistent and aggressive efforts are needed to improve the quality of jobs in the hospitality industry. Next, considering that the purchase rate of national pension and health care insurance, which is a kind of social security system, in the hospitality industry is approximately 20% lower than the average of all the other industries, it can be said that the social security system or policies in the country cover less of the hospitality industry compared to other industries. Therefore, it is necessary to review the necessity and priority of related policies to improve the quality of jobs in the hospitality industry by investigating and profoundly studying cases excluded from the coverage of those social security system and policies. Third, introducing a system where labor unions could represent the voices of workers to enhance the indices for quality jobs including worker benefits and flexible working system can be expected to contribute to making quality jobs, thereby leading to a sound growth of the hospitality industry. Fourth, as in other industries, the labor market of the hospitality industry has shown a marked trend of dual structure.