지방공무원 중간관리자의 코칭역량이 부하직원의 조직몰입 및 직무스트레스에 미치는 영향

Abstract

The purpose of this study is to objectively identify and discuss how the coaching competency of the middle managers of local public officials affects the organizational commitment and job stress of subordinates. To achieve this goal, a related survey was conducted on 313 local public officials in Y-si, Gyeonggi-do and S-si, Chungcheongnam-do, and the data of 235 people were analyzed. As a result of the study, the coaching competency of the middle managers of local public officials had a statistically significant influence on the organizational commitment and job stress of subordinates. Specifically, among the sub-factors of coaching competency for middle managers, goal setting, supporting and assistance were found to have a significant positive effect on organizational commitment, while listening and questioning were found to have a significant negative effect. In addition, among the sub-factors of middle manager coaching competency, goal setting, mutual respect, trust, and self-efficacy were found to have a significant negative effect on job stress. In most coaching-related studies, the coaching competency of managers or leaders has a positive effect on the organizational commitment of members and a negative effects on job stress. However, what is unique in this study was that the listening and questioning of the middle managers of local public officials had a negative effect on the organizational commitment of subordinates. As for the phenomenon contrary to the results of previous studies, it is difficult to understand the in-depth inner story due to the superficial limitations of the survey study. However, it is expected that the reason can be found in the characteristics of local government officials or organizational culture. Therefore, additional discussion is needed through a research paradigm that enables an in-depth approach to future phenomena.