고용센터 심리안정지원프로그램 상담사가 경험하는 어려움과 진로적응에 관한 현상학적 연구

Abstract

Objectives This study sought to find out the difficulties and career adaptation experiences experienced by coun-selors in the employment center psychological support program at the counseling site and to clarify its meaning.
 Methods Six counselors currently conducting a psychological support counselor for jobseekers program counsel-ing at the Employment Center were selected as research participants, and data were collected through in-depth interviews from March to May 2023. In order to clarify the essential meaning of their difficulties and adaptation experiences through counseling in the psychological stability support program, Giorgi's phenomenological meth-od was applied and analyzed in four stages: total meaning understanding, meaning classification, academic term conversion, and general structural statements, explaining the experiences of each research participant and in-tegrating them into general structural statements.
 Results As a result of the result of the study, 42 semantic units, 17 subcategories, and 4 categories were derived. The four categories were ‘motivation’, ‘difficult’, ‘adaptive experience’, and ‘reconstruction of reward and meaning’.
 Conclusions First, I became a psychological support counselor for jobseekers because I could contribute to societ, stability and one's growth. Second, they were experiencing difficulties due to regret over economic compensa-tion, low understanding of counseling by managers, reversal due to various clients, and inadequate evaluation. Third, counselors were experiencing adaptation as an intimate support base was created, efficacy as a counselor increased, new perspectives and pride in work were created while accepting the situation, and self-protective coping behaviors were developed. Finally, as new perspectives and pride were created, and self-protective cop-ing behaviors were taken, counselors were experiencing adaptation. Finally, he was pleased with the change of the client, felt rewarded in terms of increased trust in the counselor himself, and social contribution, and re-constructed the meaning of this work. Based on the results of this study, it improved understanding of the mean-ing and necessity of the employment center's psychological support program for jobseekers, and suggested poli-cy suggestions for the employment support program of the Ministry of Employment and Labor and the direction of education related to the development of the capacity of counselors for the psychological support program for jobseekers.