Abstract
This article is devoted to the problems of behavioral economics, which defines the boundaries of rational consumer choice and studies models and scenarios of consumer behavior. The author examined the features of consumer behavior in the context of economic and geopolitical crises that modern Russia has gone through from the 1990s to the present. The article provides a periodization of crises, taking into account their specifics, causes and consequences. The research included an analysis of models and scenarios of consumer behavior during the acute phase of the crisis period in 2022, a comparative analysis of the cost structure; indices of the decline and growth of spending on the main categories of goods and services were given, and the readiness of consumers to refuse purchases was analyzed. Significant attention in the work was paid to a comparative analysis of the main trends in consumer behavior during the crisis of 1997–1998 and the crisis of 2022, during which it was noted that consumer behavior is influenced by the increased maturity of markets and the preparedness of the public administration system for crisis situations. It is concluded that it is necessary to take into account the growing role of consumer behavior that deviates from the usual rational models, which emphasizes the need to develop new forms for building the economic policy of government bodies. In conclusion, the author focuses special attention on the fact that when making management decisions on the formation of programs to support industries and sectors of the economy, it is necessary to take into account emerging models and scenarios of consumer behavior.
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