Abstract
The paper proposes a management model for sea and river transport enterprises to increase their profitability. The authors focus on the management of enterprises of the maritime complex in order to ensure the main focus of operation, the provision of delivery services. Therefore, they can also be considered as a product of economic activity of shipping. Maritime transport is an important factor in the economic development of every maritime country. Regarding the current maritime shipping crisis, the key to the success of every shipping organization, region and maritime country is the efficiency and safety of maritime services. They are defined by high-quality management of maritime shipping as one of the subsystems of transport in general. Therefore, there is a link between the management system and the provision of delivery services, which is based on the interaction of all entities involved in the provision of maritime services, including: ships, shipping companies, ports, charterers, ship brokers, port administrations, pilots, etc. As they all together constitute an integrated maritime transport system. The method of organization, management, operational structure and activities in the maritime transport system, or during navigation at the level of a company, region or individual maritime country, the ultimate goal of which is to influence the quality of maritime transport services. A stable and well-organized maritime transport system must establish a clear vision and economic goals, must know the work processes and tasks in the general system and subsystems of ships, it must define precise processes and procedures in accordance with international conventions and legislation of maritime countries user satisfaction. Currently, fierce competition between shipping companies in the global shipping market makes shipping services key to their existence and future development. Particular emphasis should be placed on service safety and safe navigation in general and their proper management, which will lead to a significant reduction in the number of marine accidents in recent years, protection of human lives and conservation of marine natural resources.
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