Abstract
This study analyzed the efficiency of the hotel industry using bootstrap DEA, and classified it into a quartile according to the ratio of regular workers and the weight of the scale. As a result of conducting a test on the average difference in the efficiency of each quadrant using a one-way ANOVA, this study identified that hotels with a large scale and a high ratio of regular workers were the most efficient. According to the weight of the hotel classification, although the difference in efficiency distribution between each quadrant is not clear, the null hypothesis of quadrant 1 and quadrant 2, the null hypothesis of quadrant 1 and quadrant 3, and the null hypothesis of quadrant 1 and quadrant 4 were rejected. Analyzing quadrant 1 with distribution differences, this findings provide evidence for hotel industry that it is crucial to secure a high ratio of regular workers and a large scale.
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