상사의 윤리적 리더십이 구성원의 조직몰입 및 직무성과에 미치는 영향

Abstract

This study was conducted to contribute to the establishment of correct ethical leadership by identifying the influence relationship between variables in the process where the ethical leadership of superiors as perceived by organizational members of a hotel company leads to organizational commitment and job performance through building organizational culture. To achieve the research purpose, 210 questionnaires were distributed to hotel employees working at 5-star hotels in Busan from September 1, 2023 to September 15, 2023, and actual analysis was conducted using the final 206 samples. For statistical analysis, IBM SPSS Ver. The 23.0 program was utilized, and the research results are as follows. First, the sub-factors that make up the superior's ethical leadership, Normative Behavior, Communication, Fairness, and Integrity, were found to have a significant positive influence on employees' organizational commitment. Second, members' organizational commitment was found to have a significant positive (+) effect on job performance. Third, the sub-factors that make up the supervisor's ethical leadership, Normative Behavior, Communication, and Integrity, were found to have a significant positive (+) effect on job performance. In the end, it can be seen that in hotel companies, if superiors adhere to organizational norms and perform normative actions such as presenting work standards, it has a positive effect on employees' job attitudes and performance. At the same time, the supervisor's sincerity and fairness, interest in organizational members, and principle-based decision-making will stimulate members' motivation for work, thereby increasing job immersion and job performance.