중국 인터넷 전자상거래의 물류아웃소싱 협력관계가 물류성과에 미치는 영향 연구

Abstract

This study focuses on increasingly competitive Chinese e-commerce enterprises and explores the impact of logistics outsourcing partnerships on service expansion and logistics outcomes in supply chain strategy. The research results show that among the determining factors of logistics outsourcing, reducing costs will affect the improvement of service levels in addition to traditional functions, as well as considerations for the use and compatibility of information systems (+). Among the determining factors of logistics outsourcing, the improvement of service level and the utilization and compatibility of information systems have a positive (+) impact on the level of logistics outsourcing. In addition, besides traditional functions, all other functions in the outsourcing level have a meaningful impact on logistics efficiency and effectiveness. In the context of logistics outsourcing decisions, cost reduction has been confirmed as an extremely critical factor. Companies should focus not only on outsourcing traditional logistics functions but also on improving service levels and enhancing the utilization and compatibility of information systems to achieve cost savings. The effective utilization of information systems and compatibility are key elements in elevating the level of outsourcing. Companies need to develop and enhance their ability to effectively use information systems while maintaining compatibility with other systems, which contributes to increased efficiency in logistics management. Furthermore, this underscores the importance of viewing outsourcing as a strategic tool rather than just a means for cost reduction, allowing companies to gain a competitive edge. To achieve the best results, a comprehensive approach that considers both traditional functions and service-related aspects, along with information system functionalities, is necessary. Such an integrated approach is expected to enhance the level of logistics outsourcing and optimize logistics performance.