Abstract

The purpose of this study is to analyze whether the job characteristics of social service workers responding to this social phenomenon have different effects on job satisfaction depending on the level of well-being. The subjects of this study are 1,244 social service wage workers under the age of 90 who responded to the 6th working environment survey (2020). As for the method, the moderating regression analysis was performed using hierarchical regression analysis, and the significance of the moderating effect was presented through a simple slope test. The results of the study are as follows. First, the job characteristics that affect the job satisfaction of social service workers were task feedback, task identity, task significance and skill variety and well-being had the greatest influence among the input variables. Second, among the job characteristics of social service workers, the effect of autonomy on job satisfaction was moderated by well-being. Based on the research results, practical and policy measures to increase job satisfaction according to the difference in well-being of social service workers were presented at the institutional, local government, and national level.

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