Abstract

Objective: the article proposes a method for assessing the efficiency of passenger transport hubs, based on the key principles of operation management. Methods: to achieve the goal of the study, methods of calculating coefficients evaluating compliance with the basic principles of operations management, methods of statistical analysis and data processing, and the method of simulation are used. To carry out the research, materials from scientific papers on the chosen topic, periodicals, as well as Internet resources, including open data from the St. Petersburg Transport Committee, were used. Results: the main scientific result is a method developed by the author to evaluate the efficiency of passenger transport hubs, based on the key principles of operations management. The proposed method takes into account the specifics and characteristics of passenger transport hubs and can be used at any stage of their life cycle, including at the design stage. Unlike the available methods, the proposed methodology allows timely detection and elimination of “bottlenecks” in the planning solutions of a passenger transport hub. Practical significance: as a result of testing the methodology on the example of the Volkovskaya transport interchange hub project, practical recommendations were formed to eliminate bottlenecks and increase the capacity of the facility. The author’s developments can be used in the executive bodies of state power responsible for the development of urban transport infrastructure, and in design organizations in the planning processes for the construction and modernization of passenger transport hubs, as well as in evaluating the effectiveness of their work.

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