호텔직원이 지각한 조직비전, 조직신뢰, 직무만족 및 경력지속의도 간의 구조적 관계

Abstract

This study examines the structural relationship of organizational vision on organizational trust, job satisfaction, and intention to continue careers for employees of the food and beverage department in the hotel industry. For this purpose, five research hypotheses were postulated, and the data was obtained from 226 employees in the food and beverage departments at four- and five-star hotels. The SPSS 26.0 & AMOS 26.0 statistical packages were employed for the statistical analysis. Frequency analysis, reliability analysis, confirmation factor analysis, correlation analysis, and structural model analysis were conducted for the analysis. The results of the hypothesis test are as follows. First, it was found that organizational vision had a positive effect on organizational trust. Second, it was found that organizational vision had a positive effect on job satisfaction. Third, organizational trust was found to have a positive effect on job satisfaction. Fourth, organizational trust was found to have a positive effect on the intention to continue careers. Fifth, job satisfaction was found to have a positive effect on the intention to continue careers. This research model can be meaningful as an internal marketing management model at the level of organizational vision and intention to continue careers in the hotel food and beverage department.