사무직 초년생의 직장내 괴롭힘 경험이 사회적 상호작용 불안에 미치는 영향

Abstract

This study aimed to examine workplace bullying among beginner office workers aged 20~35, and to test the effect of workplace bullying on social interaction anxiety and the moderating effects of self-compassion and social support. The data were collected from 348 men and women who worked in Seoul and the metropolitan area for less than 3 years. Descriptive statistics, correlation analyses, t-test or one-way ANOVA, and hierarchical multiple regressions were performed using SPSS 21.0. The results showed that 76.2% of the participants reported experiencing workplace bullying more than once a month, and the level of workplace bullying was higher among women, and for those with younger age or lower education. Workplace bullying experience had a significant positive effect on social interaction anxiety, and self-compassion and social support had significant negative effects on social interaction anxiety. The moderation effect of self-compassion in the relationship between workplace bullying and social interaction anxiety was significant, while the moderation effect of social support was not. This study has importance in providing data on the workplace bullying experienced by office beginners which has recently emerged as a serious social problem. This study also has clinical implications in proposing the usefulness of self-compassion intervention dealing with workplace bullying and the consequent social interaction anxiety.