Abstract

This study is to provide the customer`s satisfaction and the economic evaluation model for the KISTI S&T Informaion Analysis Report with the results of the survey. Recently the important issue for the informaion analysis service is make policies that reflect the proper demand and satisfaction of customers. In this paper, we explain how the evaluate of information analysis service in the customer`s satisfaction and the economic valuation model can be estimated using survey. In such a setting, the customer`s satisfaction and the economic evaluation model are important methods for the reflection of monitored information in national scientific and technological policies.

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