Abstract

The aim of this article is to demonstrate the current state and prospects for the use of innovative technologies for business information management to optimize business processes. The authors analyzed, systematized and generalized scientific works of many scholars, who consider the components of business process management, innovative methods of optimizing business management, which a significant number of companies are still forced to resort to. For a successful optimization, the head of the company needs to find a competent specialist who is familiar with all the complexities of optimization, who is directly participating in the process and personally controls all the actions of the employees involved. Innovative technologies make a fundamental contribution to the transformation of business process structures, business process changes, and modeling according to environmental requirements. Among them, in order to optimize business processes, special attention is paid to the technology of benchmarking the business processes. Benchmarking is an extremely useful tool, especially when it is necessary to review the internal performance of the company and identify new priorities. It is worth remembering that foreign investment also plays an important role in the optimization system. It is determined that the development of innovative technologies and the aggravation of competition require enterprises to effectively manage their processes, provide high-quality products or services and meet the needs of customers. The use of business process management systems can help companies achieve higher efficiency and productivity, reduce costs, improve product or service quality, and improve customer satisfaction. It is worth understanding that the use of innovative technologies should be synchronized with the strategic planning and budget system of the enterprise. It is necessary to create an effective mechanism for managing business processes, taking into account the possibilities and limitations of resources, so that the enterprise can reach a new level of quality. In the future, it is necessary to consider the issue of investment support for the introduction of innovative technologies in the management of business processes of the enterprise.

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