МАРКЕТИНГОВІ ТЕХНОЛОГІЇ ФОРМУВАННЯ ІМІДЖУ ТА УКРІПЛЕННЯ БРЕНДУ ЗАКЛАДІВ ВИЩОЇ ОСВІТИ

Abstract

Formulation of the problem. The relevance of the article is determined by the role of special marketing technologies, which relate to various aspects of the functioning and development of higher education institutions, including communications, image, reputation and brand. The purpose of the article is to study the directions and features of the application of marketing technologies in the communication, image and brand policy of institutions of higher education, to develop recommendations for the use of marketing tools. The object of the study is the processes of applying marketing technologies and marketing tools by institutions of higher education. Research methods include desk research, theoretical generalization, system analysis, observation, synthesis, abstract-logical. The research hypothesis was formed in the direction of understanding marketing technologies (MarTech) as a set of knowledge, processes, specific methods, measures, operations and techniques, tools, programs, technical tools that allow higher education institutions to achieve marketing goals. Presenting main material. The authors emphasized that institutions of higher education use MarTech to organize, implement, coordinate, administer and evaluate the effectiveness of marketing campaigns, personalized experience, image formation, branding, and online and offline content creation. The application of educational technology (EdTech) marketing to create an engaging, inclusive, and personalized educational experience is considered. Several EdTech trends have been identified that are already creating value propositions for the learning of the future. Originality and practical importance are important. It was concluded that marketing technologies allow higher education institutions to form a successful competitive educational brand, build an attractive image, maintain a positive reputation, arouse the interest of the target audience and present the uniqueness of the university. The trends that higher education institutions should take into account when forming an image communication policy and branding are highlighted. Conclusions and prospects for further research. Marketing technologies and tools are considered, which, in the opinion of the author, will increase the recognition of the ZVO brand and promote the promotion of its individual specialties. It is recommended that institutions of higher education choose those marketing technologies that take into account the new conditions of competition, are based on non-standard approaches and creative ideas, are formed within the framework of a creative concept of marketing and correspond to the new generation of customers