Розвиток комунікативних навичок майбутніх фахівців соціальної сфери засобами технології модерації

Abstract

The article proves the relevance of the development of communication skills for novice professionals working in the field of «man-man» and the importance of these skills for the social realization of personality and psychological satisfaction of the specialist. The authors describe the process of developing communication skills of future social workers by means of moderation technology in the study of professional disciplines («Social work in leisure», «Fundamentals of preventive and rehabilitation work», «Rhetoric», «Social and communicative personality development», «Social legal regulation of social conflicts in the territorial community», «Creativity in the social sphere»). Methods and techniques of moderation technology that can be used in the educational process of higher education in the teaching of professional disciplines (brainstorming, discussion, etc.) are identified. Some features of the organization of the training session with the use of moderation technology are outlined. The role of a teacher-moderator who uses the technology of moderation in the educational process of a higher education institution is described. The work on the development of communication skills in future social professionals allowed the authors to identify some conditions for effective selection of methods and techniques of moderation technology and the introduction of moderation technology in the educational process.