학습목표지향성과 무형식학습은 통합사례관리 슈퍼바이저 역량에 영향을 미치는가? -팀장과 통합사례관리사 다중집단분석-

Abstract

The study examined whether learning goal orientation and informal learning influence the competencies of integrated case management supervisors, and whether there are differences in this pathway between supervisor types, namely, public service team leaders and case managers. A survey involving 155 public service team leaders and 100 case managers was conducted, and a multi-group path analysis was performed. First, it was found that learning goal orientation positively affects informal learning and each sub-dimension of supervisor competency, including knowledge level, skill level, and attitude level. Second, informal learning positively influences the skill level and attitude level among the sub-dimensions of supervisor competency. Third, in examining the differences between team leaders and case managers, a statistically significant difference was found in the path from informal learning to skill level competency among supervisors. Based on the findings, this study suggests ways to enhance the competencies of case management supervisors by applying the latest human resource development paradigms.