Abstract

The purpose of this study is to empirically investigate the relationship between college students’ satisfaction on college efforts for student support and students’ withdrawals. To achieve the goal, this study exploits 4th year dataset of KEEP II utilizing logit and fixed/random effect logit model. The results of this study first show that students’ satisfaction on education and welfare facilities is positively related to the reduction of student withdrawal. Based on this result, we can conclude that facility improvement and space innovation for students are needed to curtail student withdrawal. Meanwhile, this study also finds that students’ satisfaction on psychological counselling and career/ employment/entrepreneurship services are not statistically related to students withdrawal. The results suggest that it is needed to evaluate overall performance of student support services and to endeavor to improve the performance with further studies regarding this issue.

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