Abstract
Recently, the growth of chat counseling has been remarkable, and the preference among theyouth is increasing significantly. At present, it could be the most professional for a counselorwith counseling license to participate in chat counseling. Accordingly, this study targetedcounselors who hold professional licenses and participate in chat counseling and looked indepth at what they experience during chat counseling. After conducting interviews with 12 chatcounselors for youth and analyzing them using a consensual qualitative research method, 4areas, 13 categories, and 33 subcategories were derived. Looking at the four areas, they were‘experience before chat counseling’, ‘experience during the chat counseling’, ‘understanding thecharacteristics of chat counseling’, and ‘development tasks of chat counseling’. Participantsreported that chat counseling can be an effective intervention method for the youth. This studywill provide practical, helpful information and materials to counselors who are entering chatcounseling.
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