Управление развитием персонала органов государственной власти: опыт использования техник геймификации

Abstract

The purpose of this work was to determine the possibilities and limitations of the use of game mechanics in distance learning civil servants. The authors analyzed the current Russian experience in the use of gamifi cation techniques, which made it possible to trace the change of technological components of training of civil servants. The leading method of research is a questionnaire survey of government offi cials (N=25) who took part in the simulation game. For verifi cation of the received data the method of focus-group research in which heads of services of staffi ng of public authorities took part (N=4) was used. It is revealed that the use of gamifi cation techniques helps managers not only to learn new skills, but also motivates civil servants to achieve high personal and professional performance of their activities, has a positive impact on communication within the authorities, the culture of public service and the eff ectiveness of labor collectives. However, there are certain restrictions that limit the practice of gamifi cation in the management of the development of personnel of public authorities. In particular, there is a decrease in the value of remuneration in the long-term use of gaming techniques, excessive enthusiasm for the gaming context, and, as a result, a decrease in the orientation to achieve educational objectives of distance learning. Getting used to simulation games is accompanied by a decrease in the eff ectiveness of other motivational techniques.