Abstract
The goal of this study is to identify the service factors of craft maker space to revitalize the maker space and enhance the competitiveness of the craft cultural industry by analyzing the importance and priority of each factor. In order to achieve the purpose of this study, interviews with previous researchers and experts were conducted, and a hierarchical model was established by extracting 33 sub-factors from seven upper areas as service factors of craft maker space. Analytic Hierarchy Process (AHP) methodology was used to estimate the weight of each factor and prioritize it. According to the results, spatial and physical equipment support ranked highest among the upper factors. Rankings were found in the following order of criticality: networking support; education·division support; funding; technology and production management support; management·marketing support; and human resources·legal support. On analyzing the final priorities among the sub-factors by combining the weights of each factor, the following were found to be important: work space and high-tech professional equipment service; high-tech·professional equipment utilization education service; and networking support between craftsmen·workshops. This study is significant as a leading study that analyzes criticality and priority by deriving and stratifying the service factors of craft maker space. It is expected to suggest implications for establishing policies and revitalizing the industry by presenting innovative directions for base expansion of the manufacturing culture.
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