Abstract

An approach is developed to verification of the linear model of quality dynamics of the industrial enterprise quality management system. The approbation results are presented of the developed approach to verification of the linear model of quality dynamics on the example of JSC «Salyut» (St Petersburg). On the basis of the mathematical model created earlier by the authors, stability conditions are obtained depending on the values of the parameters of the enterprise quality management system, which allows solving problems of managing its state as a subsystem of general management. Data Mining methodology and elements of the balanced scorecard system were used for the research. The directions of further research are identified.

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