항공서비스 전공 대학생이 인식하는 자기효능감이 그릿에 미치는 영향 : 회복탄력성의 매개효과를 중심으로

Abstract

The purpose of this study is to identify the impact of self-efficacy and resilience on grit for college students majoring in airline service. This study was conducted to find out the factors that influenced the degree of grit of airline service students. A total of 290 students were randomly chosen in December 2020 and of the 290 questionnaires distributed, 275 questionnaires were returned. The questionnaires with missing answers or poorly filled out were excluded. Consequently, 261 questionnaires were analyzed using SPSS 21.0 for frequency, reliability, factor and multiple regression. The research results are as follows. First, students’ self-efficacy had a positive effect on resilience and grit. Second, students’ resilience had a positive effect on grit. Lastly, resilience played a mediating role on the effect between self-efficacy and grit. Based on the empirical analysis, it was found that improving resilience of students was important. Accordingly, it is necessary for the instructors to instill confidence that students can achieve their dreams even in difficult situations, acknowledge their self-efficacy, and provide positive feedback that they are making valuable efforts for their dreams. Furthermore, it has been found that resilience provides grit, the power of passion and patience, to students majoring in airline service.