Abstract
The aim of the article is to highlight possible ways to improve the activities of transport and forwarding enterprises in the context of the development of information technology. In the course of the study, it was found that in the scientific sphere there is an active coverage of the introduction of information and innovative technologies in the field of transport and forwarding activities and it is emphasized that the dynamic and rapidly changing environment requires additional and constant updating in accordance with the latest trends. It is determined that the basis for the development of transport and forwarding activities is the growth of international trade and the expansion of the e-commerce industry around the world. The structure of export-import operations of Ukraine for 2023 is presented and it is noted that, in accordance with the current legislation of Ukraine, forwarding services are provided to the client for export, import, transit, as well as for domestic transportation through the territory of Ukraine. The services that can be provided by transport and forwarding enterprises are directly allocated, and the specifics of their activities are described. International organizations (UNCTАD, FIATA) are presented, which were among the first in the market to focus on the importance of introducing information technology in order to create a single international data exchange system for all participants in the transport and logistics market. The advantages of creating a single information space and digitalization of business processes of transport and forwarding enterprises are indicated. The latest trends in the international freight transportation market, which have simplified the procedures for issuing transport and accompanying documents due to their digitalization, are highlighted. The directions of use of blockchain technologies in the field of management of transport and forwarding enterprises are considered. It is determined that today not all enterprises are ready for the introduction of modern information technologies, which is caused by the outdated management culture, technological barriers, etc.
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