Abstract

The purpose of this study is to confirm the effect of managerial competency and technological innovation capability of non-manufacturing SMEs located in Busan, Ulsan, and Gyeongnam on commercialization capability, financial and non-financial performance. The technology credit information of 344 target non-manufacturing SMEs was used and the structural relationship was analyzed. As a result of the analysis, it was found that management capability had a positive effect on business capability, technology innovation capability had a positive effect on financial performance, and commercialization capability had a positive effect on both of financial and non-financial performances. In addition, business capability was analyzed as having a mediating effect in the influence of managerial competency on both of financial and non-financial performances. Considering the above analysis results, in order to improve the financial and non-financial performances of non-manufacturing SMEs in a situation where the market economy is declining, business capabilities are required as the ability that discovers new business opportunities and construct competitive business models. In order to have these commercialization capabilities, it is judged that CEO's management capabilities are required for quickly responding to the rapid changes of business environment.

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