Abstract

This article describes a relation between sociotechnical and technological factors involved in launching and implementing Business Intelligence systems. Advanced BI systems include business analytics, data mining, data visualization, data tools and infrastructure, and advanced IT solutions to support business decisions based on big data. Various industries and businesses handle large amounts of data to adapt to changing markets and demand fluctuations, push new technologies, and repair ineffective strategies, etc. With an upsurge in data sizes, more and more new research papers are published today to describe BI implemen-tation, use and results. However, today most studies and scientific publications focus on Business Intelligence technological challenges, while sociotechnical aspects – that is processes involved in business decision mak-ing based on big data – are studied in much rarer cases.

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