Abstract

This study aimed to explore the factors predicting college students’ institutional commitment in the online learning environment, focusing on educational presence (social presence, cognitive presence, and teaching presence). At the beginning of the COVID-19 pandemic, the issue of student dropout emerged in Korean higher education. Against this background, this study adopted Tinto’s student integration model and the concept of educational presence (Garrison, Anderson, & Archer, 2000) as the theoretical framework. In addition, this study investigated the moderating effects of “the COVID-19 cohort,” who started their college life during the pandemic, on the relationship between educational presence and institutional commitment. Data were collected in October 2021 via an online survey with 864 students at “A” university located in Seoul, Korea. The main findings of this study are as follows: Cognitive presence, teaching presence, subjective perception of socioeconomic status, non-face-to-face interactions among students, student perception of organizational communication from university, student perception of support for the online learning management system (LMS), and student perception of support for online services and programs were found to predict institutional commitment. However, there were no moderating effects of the COVID-19 cohort on the relationship between educational presence and institutional commitment. Accordingly, this study suggests practical implications to improve institutional commitment in the online learning environment, including support for cognitive presence and teaching presence.

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