Abstract

Approaches to the study of the specifics of the experiences of instability and uncertainty of the world around by people of different ages are presented. The necessity of developing a new methodology, including both – the modern transitivity and uncertainty of the surrounding world, and the peculiarities of human experience of digital everyday reality is shown. Personal and social factors that affect the emotional state of people in a mixed space, primarily the change in social roles and statuses, styles of communication and activity, the specifics of information processing in the real space of interaction and in the Internet network space are revealed. The data obtained showed that during an acute crisis, the most important factor that reduces anxiety is the information necessary for orientation. With some stabilization of the situation, the ability to act (communicate, study and work) in a mixed space comes to the fore. This is what helps to reduce personal anxiety. Our materials also shows that television series and, in part, movies can act as an additional space that also leads to increased emotional well-being. Virtual reality plays a special role in experiencing the crisis. The degree of immersion in this reality, as well as the content of the images presented, reflecting various aspects of crisis situations, significantly reduce negative emotions. Regardless of the degree of identification with the imaginary situation, milder social crises were associated by respondents with landscapes, travel, and recreation. Severe social and personal crises were associated with situations of wars, struggles, conflicts, chases. The data obtained make it possible to construct options for additional and virtual situations that allow increasing the resistance of respondents to crisis situations of various natures and developing a process for presenting these situations.

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