Abstract
The effective quality management demands clear-cut documented requirements both for the qualities of medical services and for the processes of production. Working out of the documentation is one of the most complicated and labor-intensive stages of quality management system introduction. The organization should determine a volume and structure of quality management system documentation, establish common requirements, norms and rules of formation, execution and use of the documents. The article presents main types of quality management system documents, worked out at NIITO, which regulate the requirements for medical care and ensure a competitiveness of medical institution in conditions of market economy.
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