비서가 인식하는 상사의 윤리적 리더십이 직무만족에 미치는 영향- 상사 신뢰의 매개역할을 중심으로 -

Abstract

This study reports the effect of supervisors’ ethical leadership on the job satisfaction of secretaries, and investigates the mediating effect of trust in supervisors in ethical leadership and job satisfaction. For this study, data were collected from secretarial workers in companies in the metropolitan area, and 211 copies of data were finally analyzed by SPSS 22.0 and AMOS 20.0. The major findings of this study were as follows. First, the supervisors’ ethical leadership had a significant positive effect on the secretaries’ job satisfaction. Second, supervisors’ ethical leadership had a significant positive effect on the secretaries’ trust in their supervisors. Third, secretaries’ trust in their supervisors had a positive effect on the secretaries’ job satisfaction. Finally, the trust in supervisors of secretaries partially mediated the relationship between supervisors’ ethical leadership and job satisfaction. This study is significant in that it empirically verified the ethical leadership of supervisors and the trust in supervisors play important roles for job satisfaction of secretaries.