Abstract
The article is devoted to considering the use of modern mathematical methods for the purpose of analyzing the effectiveness of organizing of various services of the organization. With the example of the accounting service it is shown how the basic performance of the service can be defined using the position of mass service theory. Proposes an interpretation of all the major variables in the model from an economic point of view. The model is universal and can be used to assess the operation of any service that meets the parameters of the mass service system.
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