군 간부의 직무 스트레스가 소진에 미치는 영향: 인지적 정서조절전략을 통한 정서지능의 매개된 조절효과

Abstract

Objectives This study aimed to investigate the mediated moderation effect to confirm whether emotional intelligence moderates the effect of job stress on burnout among military officers by mediating effect of cognitive emotion regulation strategies.
 Methods The Job Stress Scale, Exhaustion Scale, Cognitive Emotional Control Strategy Scale, and Emotional Intelligence Scale were all surveyed in this study. The data collected from 359 military executives was analyzed. SPSS/WIN 25.0 was used for basic statistical processing such as descriptive statistics and correlation analysis. And the statistical results of Hayes' (2018) model 15 analysis using SPSS PROCESS MACRO V3.4 were examined using a step-by-step approach suggested by Muller et al. (2005) to verify the mediated moderating effect.
 Results In the relationship between job stress and burnout, the mediated moderating effect of emotional intelligence through the cognitive emotion regulation strategy was found to be significant. The moderating effect of emotional intelligence, in particular, was significant in the positive relationship between job stress and burnout. This moderating effect was confirmed through the mediation of cognitive emotion regulation strategies.
 Conclusions These findings explain why there is a relatively weak link between job stress and burnout in the group with high emotional intelligence because cognitive emotion regulation mechanisms are employed. In other words, the employment of positive emotion management techniques lessens the impact of work stress under circumstances of high emotional intelligence. Burnout results from not using the proper emotion regulation mechanisms for job stress in low emotional intelligence environments. This implies that improving emotional intelligence through the use of adaptive cognitive emotion regulation mechanisms is required to lessen burnout among military officers brought on by job stress.