스포츠 감정노동자의 셀프리더십 장려가 조직시민행동의 활성화에 따른 직무만족에 미치는 영향 : 골프장 캐디를 중심으로

Abstract

The purpose of the study was to clarify the structural relationships among self-leadership, organization citizenship behavior and job satisfaction in golf caddies. In order to accomplish the purpose of this study, this paper chose golf caddies who worked in internal golf course at least more than one year. To analysis the data, 382 data were utilized using the SPSS 20.0 Ver. program. To search the respondents demographics traits, frequency analysis were carried out and then reliability analysis and correlation analysis also were conducted. Lastly, confirmatory factor analysis and verification of model suitability were examined using Amos 20.0. The research results were as follows: First, self-leadership had a positive impact on organization citizenship behavior. Second, organization citizenship behavior had a positive impact on job satisfaction. Third, self-leadership had not a positive impact on job satisfaction. Fourth, organization citizenship behavior fully mediated the relationship between self-leadership and job satisfaction.