Интегрированная модель системы управления организацией на основе технологий менеджмента качества и бережливого производства

Abstract

The article describes managing the processes of an organization as managing a holistic entity through the characteristics of the value stream. At the same time, the value stream is an activity aimed at creating the value for customer, which is implemented through a system of interconnected processes/operations. The article demonstrates the possibilities of integrating the modern models, standards, methods and tools for quality management and lean production into the processes of an organization in order to achieve the aims. Integrated management system model based on quality management and lean production technologies is presented.