Abstract

Amid rapid economic growth and fierce competition, people are facing tremendous
 pressure in both their work and daily lives. Struggles to balance these
 roles can lead to work-family conflicts. Interactions with workplace superiors
 significantly impact job responsibilities, and abusive supervision can breed
 negative attitudes and behaviors in employees, extending these effects to their
 family lives. This study, based on the spillover effect theory, investigated
 the impact of abusive supervision by supervisors on subordinates’ work-family
 conflict. It also discussed the mediating role of subordinates’ emotional exhaustion,
 drawing on affective event theory and JD-R theory. Furthermore,
 this study addressed forgiveness motives as a coping strategy for employees
 dealing with abusive supervision and emotional exhaustion. It examined the
 moderating effects of employee forgiveness motivation and their moderated
 mediating effects. This research conducted a self-report survey among regular
 employees working in various companies in China, with a total of 354 valid
 data sets used in the final empirical analysis. Using SPSS PROCESS Macro,
 hypothesis testing results revealed that abusive supervision by superiors had
 a positive effect on subordinates’ work-family conflict, with emotional exhaustion
 mediating this relationship. Moreover, based on the conservation
 of resource theory, this study found statistically significant moderating effects
 and moderated mediating effects of self-oriented forgiveness and other-oriented
 forgiveness based on subordinates’ motivation. Based on these findings, this
 study discussed theoretical and practical implications, limitations, and suggested
 future research directions.

Full Text
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