Анализ практического опыта разработки и внедрения стандартных операционных процедур в деятельность среднего медицинского персонала.

Abstract

The article addresses issues of quality of care and the implementation of standard operating protocols (SOPs) to improve patient safety. As part of the “High 5’s” project, WHO developed SOPs to address 5 priority patient safety issues, which were implemented in 5 countries around the world. In Russia, the implementation of SOPs is closely related to the performance of functional responsibilities of nursing specialists, who play an important role in improving the quality of medical care, including patient care. The main functions of SOPs for nurses are training medical personnel, conducting examinations and assessing the quality of care provided, planning measures to improve the provision of medical care, protecting the rights of patients and staff when resolving controversial and conflict situations. The article also discusses the implementation of standard operating procedures (SOPs) to improve patient safety and analyzes the experience of developing and implementing SOPs for nurses in public medical organizations in Tambov. The introduction of standard operating procedures (SOPs) into the work of nursing staff can improve the quality of work and reduce the risk of errors. A survey of nurse practitioners found that the most requested SOPs were the prevention of healthcare-associated infections and nursing procedures. The main requirements for the drafters of SOPs are a deep understanding of processes and manipulations, the ability to analyze risks and knowledge of the regulatory framework and reference literature. In general, the implementation of SOPs is an effective tool for improving the quality of work of medical personnel and ensuring patient safety. In general, the implementation of SOPs is an effective tool for improving the quality of work of medical personnel and ensuring patient safety. The results obtained can be used to develop new SOPs and improve existing ones, as well as to train medical personnel and improve their skills.