Взаимосвязь уровня профессионального выгорания и удовлетворенности трудовыми отношениями медицинских работников с разными социально-демографическими характеристиками

Abstract

Professional burnout is one of the current phenomena that attracts researchers and practitioners focused on the study and socio-psychological support of labor subjects. In connection with current social challenges, the attention of society and specialists is directed to representatives of helping professions, whose activities are associated with the formation of negative emotional symptoms. The purpose of the article is to identify the characteristics of professional burnout and satisfaction with relationships in a team of medical workers with different socio-demographic characteristics (age, length of service, position). The work was carried out at the request of the customer - one of the perinatal centers in the city of Omsk. 374 employees of this organization took part in the study. The following diagnostic tools were used: the author's questionnaire “Communicative Professional Environment”, a questionnaire to determine the level of mental burnout (MBI) (K. Maslach and S. Jackson, adaptation by N. E. Vodopyanova). The diagnostic survey revealed that the level of satisfaction with staff relationships is high against the background of a low level of professional burnout. However, frequency analysis made it possible to identify a risk group - employees with average, high and extremely high rates of professional burnout in the amount of 117 people. It has been established that among the medical workers of the center there is an inverse relationship between burnout, its components (emotional exhaustion, depersonalization and reduction of personal achievements) and job satisfaction, its components (the desire to work in the organization, a sense of comfort in the team, team cohesion, satisfaction from the work performed). A greater number of significant relationships between the level of professional burnout and satisfaction with labor relations were found among young employees with short work experience.