Abstract
The purpose of this study is to analyze the perception of major online video service users of hate speech concepts, hate speech content usage experiences, and regulations. It conducted an online survey of 520 users of YouTube, Instagram and TikTok. As a result of the analysis, the level of awareness of self-regulation was high for hate expression regulations. This could be used as a basis for understanding hate speech from the perspective of using online video services and for planning regulatory policies at the service provider and government level. This study is an exploratory study of the relationship between hate speech and service use of online video services. Unlike previous studies focused on legal discussions and fact-finding surveys on hate speech, we analyzed hate speech concepts, regulatory directions from the perspective of users. It is expected to refer to policies and regulations to minimize hate speech on online video service.
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