Abstract
This study examined the effect of a cultural heritage program experience and heritage spot visiting experience (as a parent brand) on the visiting intention to ‘Heritage Korea’ (as an extended brand) in addition to the moderating effect of involvement by adapting the ‘Brand Extension’ concept in the MICE industry. For this study, a survey was conducted from the 19th to 26th of Oct, 2020, among tourists who had visited the heritage spot and were interested in cultural heritage. The result (a total of 1,717 samples) showed that both heritage spot visiting experience and cultural heritage program experience positively affect an expo’s visiting intention, supporting H1 and H2. In addition, the moderating effect of involvement on the expo visiting intention has been found, supporting H3. The theoretical and practical implications are as follows: First, it broadened the research framework by connecting the brand extension strategy into the MICE industry, which was rarely studied. Secondly, it proved that the MICE host needs to focus on how to give the opportunity of experience on the generic contents and theme to the visitor, rather than focusing on the MICE event experience itself. Thus, it suggested for executives to try to promote generic content besides event promotion.
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